Frequently Asked Questions

What products/services do you offer?

🕒 Our Products


– Premium timepieces from trusted brands and independent watchmakers.


– Modern tech with features like fitness tracking, notifications & more.


– Everyday watches with timeless design and reliable performance.


– Straps, watch winders, storage boxes, and cleaning kits.


– Rare pieces for collectors and watch enthusiasts.

💼 Our Services


– Get your watch delivered safely and quickly.


– 100% authentic, quality-checked watches.


– Shop with confidence with our return policy and warranty coverage.


– Have questions? Our team is here to help you choose the right timepiece.

What is your return policy?

🛡️ Our Return Policy

Your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.


: You can return your watch within 3 daysof delivery

: Items must be unworn, unused, and in their original packaging with all tags, manuals, and accessories included.

: Custom-engraved watches or final sale items are not eligible for return.

Do you offer a warranty?

Yes, we do! All watches purchased from our store come with a 12-month warranty that covers manufacturing defects in the movement, hands, and dial.

If your watch shows any defects during this period, we’ll repair or replace it free of charge. Just contact our support team with your order number and details.

How can I track my order?

Once your order has been processed and shipped, you'll receive a confirmation email with a tracking number and a link to track your package in real time.

Please note: It may take up to 24–48 hours for tracking information to update after the shipping label is created.

Do you offer discounts or promo codes?

es, we do! We regularly offer exclusive discounts, seasonal sales, and promo codes to help you save on your favorite timepieces.

Here’s how you can get them:


to receive a welcome discount and be the first to know about upcoming sales.

for flash deals, giveaways, and limited-time promo codes.

on our homepage or during special events like Black Friday, New Year, and more.

  • Asad

    ⭐⭐⭐⭐⭐

    “Perfect gift”

    Got this for my boyfriend and he loved it! The craftsmanship is excellent and the watch looks way more premium than the price tag suggests. Will be back for more!

  • Ali Khan

    ⭐⭐⭐⭐⭐

    “Love my new watch from Aura Bazar!”

    This is the perfect blend of style and quality. It looks way more expensive than it is, and I’ve already received several compliments. Will definitely buy again.

  • Hassan

    ⭐⭐⭐⭐☆

    “Great watch, slightly long delivery”

    The watch itself is beautiful—solid feel, stylish design, and a comfy strap. Took about a week to arrive, but worth the wait.